Privacy Policy

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Privacy Policy

Privacy Policy

We take your privacy seriously. Our privacy policy explains the steps we take to ensure that any personal information we may collect about you is kept secure and confidential. You must not use our website if you do not accept our website privacy policy.

The Waterworks Museum – Hereford is the data controller of this website and adheres strictly to its duties, responsibilities and liabilities as set out in the Data Protection Act 1988

Please read this privacy policy carefully. Once you use this website you will be deemed to have read and accepted our privacy policy. If you have any questions relating to our privacy policy, please e-mail,.uk

The information we collect from you
If you use any of our online services e.g. our Online Shop to purchase any gift or souvenir items, we will require you to supply us with your name and address details. If you send us personal correspondence such as emails or letters then we may collect this information into a file specific to you.

Purposes for which we use your information
The Waterworks Museum will store or otherwise process any personal information you supply to the extent reasonably necessary to provide any service available to you through our website.

Non-disclosure of information about you
The Waterworks Museum will not disclose any information about you to any third parties whatsoever except in certain circumstances in which it reserves the right, without any breach of this Privacy Policy, to disclose personal information about you. Such circumstances may include any requirement by law or at the request of any other Governmental or law enforcement agency.

Keeping personal information we may collect from you secure is very important to us. We take all appropriate and up-to-date measures to protect your personal information, including password protection, data encryption and virus checking. Any data you transmit to us via this website is encrypted for maximum security during transit. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst the Waterworks Museum strives to protect personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Links to other sites
Our website contains links to other websites. The Waterworks Museum is not responsible for the privacy practices of any website besides our own. Please check the privacy statements of those sites if you have any concerns about their policies.

Queries or complaints
If you have any questions relating to our website privacy policy or how we use your personal Information, or if you believe that The Waterworks Museum has not complied with this privacy policy with respect to your personal information, you may contact our Director by e-mail to or in writing to the address which is reproduced below for your ease of reference:

Your right to modify or delete information we hold
You have the right to request copies of any personal information we may hold about you and/or to request us to modify or delete any part or all of your personal information. Please send your request by e-mail to or writing to:

Richard Curtis
The Waterworks Museum – Hereford
Broomy Hill