The following testimonials have been left on TripAdvisor or on Visitor Feedback Forms at the Museum.

To see more please visit the Waterworks Museum page on TripAdvisor.

Superb place

'This place is a hidden treasure in Hereford with a goldmine of information, noises and smells, HUGE working engines and hands on activities for children.’

TripAdvisor - October 2015,


'I am visually impaired and every time we visit the staff help us around and help point out what there is to see, Amazing place, great fun and amazing staff’.

TripAdvisor - June 2016,

Fantastic trip - hospitality A*

'I am an events coordinator for a group of chaps with care needs. We came on a non-steam day and what an amazing experience! … the welcome was second to none’.

TripAdvisor - July 2016,

A brilliant museum for all the family

We've lived in this area for 13 years and never visited this museum before. What a mistake! We went on an open steam day which I can recommend - dozens of working steam engines and lots of volunteer engineers to tell you all about them. I speak as a non-scientist and I found it fascinating! There were exhibits such as a model Archimedes screw which children could work and they were encouraged to do so. Everyone was so welcoming. There's a café which we didn't sample but it looked nice and picnic tables for you to eat your own food.

A big plus for us was the fact that in the next field on the day the model trains were running and rides could be had for everyone. This is not always the case but it definitely added to a wonderful day out. The museum is open all year on Tuesdays from 11 a.m. to 4 p.m. and the engines are working Easter to October on 2nd and last Sundays in the month plus Easter, Spring and August Holiday Sundays & Mondays from 1p.m. to 4 p.m.