The following testimonials have been left on TripAdvisor or on Visitor Feedback Forms at the Museum.

To see more please visit the Waterworks Museum page on TripAdvisor.

“Superb Place - so much to learn, do and see”

This place is a hidden treasure in Hereford with a goldmine of information, noises, smells, HUGE working engines and hand-on activities for children. Fantastic staff who were informative and friendly but never over bearing. Our 6 year old learnt a great deal from the new water park, our 3 year old loved dressing up in the play area and our 18 month old enjoyed the sensory aspects, the toys and the cake. My husband loved the engineering! Fabulous place for a day out with the added bonus of very well priced tea and cake! Was also a big plus for us that they don't mind you eating your own sandwiches inside their building - this sums up how welcoming they were. Cannot recommend highly enough.

Visited October 2015,

In steam day was enjoyable

Went with my 3yo son. It was an in steam day so All the engines were puffing away. Son was not interested in the frog treasure hunt. He just wanted to mess with the interactive features. I would say that it is more suited to older children but we still enjoyed looking at all the machines. The cafe was clean as were the loos, it was easy to park and the staff are friendly. We will return again when he is a bit older and can take up a bit more of the history and learning experience.

Engineers will love it

Rather difficult to find on the edge of town north of the river this is a nice little museum...but possibly for those who already possess knowledge of pumps etc. Some basic teaching of the principles would not come amiss.

Visited October 2013,

All Steam Ahead for a great day out

What a little gem of a museum, Organised a trip to Wales and on the return journey called into this gem. The day in question was a steam day. This is where they get these lovely old engines in steam and bring the whole site to life. The volunteers do a brilliant job. Their dedication is amazing. We arrived just after it opened at 10 am. The guide explained that they don’t steam up until 1.00 pm. You can walk around the museum seeing all the different engines that will be coming to life. They have all sorts. One in particular was the hot air engine. This works on just hot air pushing up the piston and a cold water jacket cooling a different piston to pull it down, a fascinating machine that I had never even seen until our trip. The building is the original Victorian pumping station for the Hereford Water Company. At 1.00 pm the whole place came alive and the machines (with a gentle bit of coaxing) sprang to life. The fly wheels are spinning the pistons going up and down all enveloped by a mist of steam. A wonderful place and well worth a visit.