The Waterworks Museum - Hereford has all the usual facilities that you would expect at a fully Accredited Museum.

With help from a number of organisations the Museum has been made especially welcoming for visitors with a range of disabilities.

All parts of the site can be accessed by wheelchair users and all signs use lettering which is legible to those with impaired vision.

Dogs cannot be admitted to the Museum buildings with the exception of Guide Dogs.

  • Free car parking
  • Toilets
  • Toilet for disabled people
  • Visitor Centre
  • Baby changing table
  • Light refreshments, hot and cold drinks
  • Picnic tables
  • Souvenirs
  • Wheelchair available
  • Most displays under cover
  • Outside displays with dropped kerbs and paved access
  • We regret we cannot accept credit or debit cards
Museum Floorplan

A family friendly museum in every sense

Whilst the adult members of the family concentrate on the massive engines or take in the full sweep of the history of the site and the provisions of safe drinking water, the children have much to keep them occupied. There are pumps to operate and replicas of 2000 year-old water lifting machines to try. Making a splash in the Noel Meeke Heritage Water Park is part of the fun. Little ones can do the Freddie Frog trail and older ones try the Engineering time-line. Water is the strangest substance on Earth. Find out about it at the Museum.

Clear displays and explanations throughout the Museum

Every major item at the Museum has its own description panel with information provided clearly and straightforwardly. The background engineering which underlies important displays is shown on attractive back-lit panels. For those who like more detailed explanations flip books are nearby. The history of Hereford in WW2 is given a special exhibition leading to the iconic Blackstone diesel engine of 1939 on working display. The story of modern water supplies is told with light and sound. Every aspect of the story of water is backed up with books and DVD films produced for the Museum and on sale in the Visitor Centre (or through this website).