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The Waterworks Museum is actively seeking people to join the Community of Volunteers at one of Herefordshire’s leading visitor attractions and custodian of important aspects of our industrial heritage.

Join the friendly team of volunteers at the Waterworks Museum and help to present our exciting new displays and unique working engines to everyone from local families and schools, to visitors from around the world.

We have a wide range of roles whatever your background, and there is always scope to take on extra responsibility as you get more involved. We operate an equal opportunities policy and full training is provided where necessary.

At this time, we are mainly seeking volunteers to fulfil the roles below. See linked profile for each role.

  1. Operating and maintaining our engines and pumps
  2. Visitor Welcomer
  3. Café staff
  4. Research
  5. Grounds maintenance

“We are also currently seeking a successor to the role of Joint Chief Engineer, which is one of the Museum’s most strategic and rewarding roles. For more information please click here.”

For more information about the above roles and other volunteering opportunities please contact us at volunteering@waterworksmuseum.org.uk.

Waterworks Museum – Hereford is committed to providing equality of opportunity and welcomes all applications for volunteer roles.

Fancy Learning More About The Musuem?

Then take a look at our Museum Journal, WaterWords, which showcase the fantastic and varied work performed by our Volunteers.’ 


Many people give their time, effort and expertise to the Waterworks Museum as volunteers but more are needed to ensure our visitors have the best possible experience when they come to us. Everyone at the Waterworks Museum is a volunteer.

Why We Need Volunteers

  • The Museum is increasingly popular with many more visitors.
  • We now open on 20 family in-steam days each year (previously 16)
  • We are receiving more group visits and educational visits.
  • We have more working engines and displays, all of which require maintenance.
  • More work is going on behind the scenes – administration, marketing, archives and research, etc.

Why Volunteer

  • The work is stimulating, worthwhile and (if you want) challenging.
  • Engage with Britain’s industrial heritage.
  • Gain satisfaction from welcoming visitors and increasing their enjoyment.
  • You will learn new skills and acquire new knowledge.
  • You can find a fresh start, different perspectives, new friends.
  • Indulge your passion.

Ways To Volunteer

  • Meet and greet our visitors as the welcoming face of the museum.
  • Share your enthusiasm by working as guides for education and group visits.
  • Work as (or assist) a Volunteer Engineer in keeping our engines and pumps in good working order.
  • Maintain displays.
  • Working behind the scenes in archiving, finance, admin, IT or marketing.
  • Keeping the museum grounds neat and tidy.
  • Help with DIY and routine maintenance.

Did You Know?

Why Do I Volunteer?

Learning new skills, meeting people, a sense of giving something back, being part of something amazing.

Meeting lovely people and delight in being involved in my favourite place, such a privilege.

The sense of fun on site, contributing to something bigger than yourself, learning new skills.

I arrived, not knowing what to expect, but was immediately reassured by the warm and friendly welcome.

I wanted to learn, I enjoy working in a professional garden environment and it’s a haven of tranquillity.